We do not collect personal information from individuals unless they provide it to us voluntarily and knowingly. If you only want to browse and learn about Nica's Gourmet Coffee as a Nica's Product, we invite you to do so. As a casual, unregistered visitor to our site, we will recognize your home server (e.g., web access), but not your e-mail address or any other personal or system information.

Indeed, since we sell our Gourmet Coffee and other products online, you will need to provide personal and reliable information for your online purchases. This information will include your name, address, phone number, and credit card information. Any information you provide is downloaded from the web server to a secure system where it is stored. Changes to your information online may only occur after a customer has logged in with their registered user name and password.

When you enroll in any of the Nica's programs or purchase items from our website, we add your name to our Customer Mailing List.

We also maintain a number of e-mail mailboxes in an effort to support our online customers as effectively as we do on the phone. We read every e-mail that we receive and do our best to respond within 48 hours, if a response is required. We save a very limited number of e-mail messages, but only until the issue is resolved. We do not record email addresses, unless you have voluntarily provided it to us in your online customer service registration.

If you did provide us with your e-mail address, we may notify you from time to time about Nica's products or services that may interest you. If you prefer not to receive these e-mail notifications, please click UNSUSCRIBE.

We do not trade, sell or disclose e-mail addresses to other companies.

Like most companies, we use "cookies" (small pieces of information stored on your computer) on certain parts of our web site. The cookie allows us to track your session, particularly when you are shopping in the Nica's catalog. This is necessary to ensure that we keep your order together while you browse through the catalog, and select items for other purchases. We do not use the cookie to collect any type of personal information and the cookie does not extract any information from your computer.

We use the Secure Sockets Layer (SSL) encryption method on all secure submissions. This method is generally accepted to assure that the transmission of personal information, such as account numbers and credit card information is secure. The most common browsers, Netscape and Internet Explorer, make it very obvious when information is being passed in a secure manner by showing either a completed key or a closed lock on the screen.