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| Corporate Culture |
Company Vision |
Satisfy and foresee our customers' expectations, and produce the finest Nicaraguan coffee with the highest quality control and environmental sustainability at competitive prices with the most advanced technology and highly skilled human resources. |
Our Mission |
"Cafetalera Castellon must be a competitive international company, a leader in the coffee market with the highest and most qualified human resources to please our international customers and Nicaraguan society." |
Our Values |
Ethics: Responsibility: Trust: Team Work: Service Spirit: Honesty: Justice: Austerity: Accountability: Work and behave with honesty, respect, and consistency with all Cafetalera Castellon S.A . Work Code. |
Our People |
Behind the brand Nica's, there is a corporate community "Cafetalera Castellon", where our people work together to satisfy our customers needs. Every department is fully integrated in the production process and their employees are trained to guarantee high quality control and first class service. Our recruiting and human resource function searches for ethical, talented, highly creative and work passionate professionals. Top management has a recruiting policy directed towards career development. We offer our workers responsibility, direction, and professional development. Supervisors and Middle Management positions are occupied only by promoted workers who have shown skill, determination, and commitment to our corporate goals and values. Therefore, most of our workers are young, dynamic and long-term committed to build careers as corporate executives in our company. Every department is fully aligned in the same direction towards customer service. This customer service starts in our own company where team work is indispensable. Our trans-functional activities involve cooperation in such a way that our employees assist to each other as if they were customers. Our employees' development is our best contribution to Nicaraguan society. More than 1,500 workers are granted with good salaries plus a package incentives and benefits that include free food, accommodations, health, and education services. |
| Meet our Nica's Corporate Officers and Supervisors: |
John Castellon President and Founder An entrepreneur and a man committed to spread in the world the best that Nicaragua has to offer. During all his life, he has been involved in coffee growing, processing, merchandizing and financing. This vast experience has turned him into a leader that directs people towards building long term customers' relationships through high quality products, premium services, and truthful and warm communication, which are the key elements to gain customers' trust and loyalty. John's management concept involves delegation, high employee retention, and a management by objectives system in order to achieve our goals, and be the first movers in the market. |
Chief Accountant Giovanna joined our community as a Certified Accountant and Financial Analyst. In this role, Giovanna's cost management, forecasts, and projections analysis lead to an efficient Company Control Plan. Prior to Cafetalera Castellon, Giovanna built a strong career in the coffee industry as Assistant Accountant in BENCAFE, one of the most important coffee exporters in Nicaragua . |
Production Manager One of our youngest discoveries, Amara joined us as an intern and now she has gained a management position as Production Manager and Quality Control Manager. Her tasks are the most complex since her control and direction of the production line guarantee our customers' satisfaction. |
Ileana Palacios
Statistics Manager Our inventory policies are based on a just-in-time inventory in order to avoid overstock. Ileana is a specialist in such matters, a statistics expert that operates our system to forecast accurate data in order to avoid any inventory stock-out that may cause unfulfilled orders or excess inventory that increase our costs. |
Gelmic Laguna
Customer Service Coordinator and Human Resources |
Master Roaster Our master roaster and another young talent that is highly involved in the quality of our final product. His energy, plentiful knowledge about coffee properties and varieties, and roasting touch enhance the natural properties of our coffee beans and grounds. Ever is also in charge of setting and controlling roasting standards, which are necessary to create most precise level of roasting our customers demand. |
Master Cupper Our Master Cupper is an analyst and quality supervisor that controls any raw material coming from our plantations before roasting, and after it gets roasted and packed. Fernando guarantees that each production batch is tested in order to foresee our customers' satisfaction. In addition, he is also in charge of shaping our quality standards that our raw materials and final product must meet before being launched to the market. Fernando is very acknowledged for his expertise in coffee varieties growing, roasting and brewing to create a superior final product. |
Giovanna Salgado 
Amara Gutierrez 
Ever Rizo: 
Fernando Gonzalez:
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