Nicas Gourmet Coffee represents tradition and quality, more than 6 decades bringing you the finest gourmet coffee. FROM OUR PLANTATIONS TO YOUR DOOR

Corporate Culture

 

 

 

Company Vision

 

Satisfy and foresee our customers' expectations, and produce the finest Nicaraguan coffee with the highest quality control and environmental sustainability at competitive prices with the most advanced technology and highly skilled human resources.

 

 

 

Our Mission

 

"Cafetalera Castellon must be a competitive international company, a leader in the coffee market with the highest and most qualified human resources to please our international customers and Nicaraguan society."

 

 

 

Our Values

 

Ethics:
Be discreet and honest throughout the fulfillment of the company's goals and objectives.

 

Responsibility:
Align our individual work objectives towards a direction of fulfilling all the company's goals and objectives.

 

Trust:
Be transparent and offer our customers and co-workers a safe environment by maintaining a professional behavior in the company.

 

Team Work:
All employees must work with mutual cooperation on achieving all the goals and objectives of Cafetalera Castellon's vision.

 

Service Spirit:
Be kind, considerate, supportive, efficient and answer quickly to the concerns of customers and workers alike.

 

Honesty:
Fulfill all responsibilities by using reliable information and lawful production and financial resources.

 

Justice:
Reward employees based on truthful merit.

 

Austerity:
Use our economic and human resources properly and soberly.

 

Accountability:
Hold employees accountable for our growth as an organization by linking such progress with their salaries, promotions, maintenance, etc.

 

Integrity:
Work and behave with honesty, respect, and consistency with all Cafetalera Castellon S.A . Work Code.

 

 

 

Our People

 

Behind the brand Nica's, there is a corporate community "Cafetalera Castellon", where our people work together to satisfy our customers needs. Every department is fully integrated in the production process and their employees are trained to guarantee high quality control and first class service.

 

Our recruiting and human resource function searches for ethical, talented, highly creative and work passionate professionals. Top management has a recruiting policy directed towards career development. We offer our workers responsibility, direction, and professional development.

 

Supervisors and Middle Management positions are occupied only by promoted workers who have shown skill, determination, and commitment to our corporate goals and values. Therefore, most of our workers are young, dynamic and long-term committed to build careers as corporate executives in our company.

 

Every department is fully aligned in the same direction towards customer service. This customer service starts in our own company where team work is indispensable. Our trans-functional activities involve cooperation in such a way that our employees assist to each other as if they were customers.

 

Our employees' development is our best contribution to Nicaraguan society. More than 1,500 workers are granted with good salaries plus a package incentives and benefits that include free food, accommodations, health, and education services.